Thomas Cook Reviews in Greater Kailash II, new delhi
Thomas Cook Reviews
Great to get the forex from Mr. Deepak of Thomas Cook today. Got me in nostalgia as I started my professional career with TCIL. We discussed some old names, exchanged numbers of some seniors and glad to know that TCIL still holds great for employees! Great organization built greatly by people!
Good experience and quick response and service
Nidhi was very helpful and efficient. Great customer service at the GK2 branch
Very helpful staff. Nidhi ji helped me with my forex requirements.
Deepak is very dedicated, he keep me posted on arrival and assist me in setting my Thomas cook card. He is very well presentable with good communication skill. Thanks Deepak for all your help and looking forward to meet you
Officials of Thomas Cook
Please note -
I had a very good experience of Thomas Cook, so I chose to go to Almaty with their package from 16 june to 23 june, 2025. But this was the worst experience in traveling.
While having knowledge of our age(Senior Citizen)the agent (Shilpa kanojia, connaught place branch) sent us to mountain resort AI Qaragai mountain resort at standard room, 2nd floor. Here on mountain slopy roads, All rooms are at a distance from restaurants or Reception. Here it was difficult to reach any Floor. We had to upgrade our room to Ground floor. We difficultly passed 2 days here.
This place is not meant for Senior Citizens as we could not even walk to restaurants. This place is only for children and youngsters for different activities, which are all at far different places.
We paid a large amount for business class tickets and stay.
Such a stupid decision to select such place.
We paid for good Sedan car, but we got Hashback car for traveling.
We got non English speaking drivers, and we requested again and again for English speaking driver, then we got after 4 days.
We travelled earlier also to Almaty from other company, we got good English speaking driver cum guide.
Our Hotel Rahat palace was also not upto mark or centrally located as described. It was on a lonely silent place, where there was no hustle bustle of city.
Please take care of the requirements of passengers please.
Chitra Garg
New Delhi
I had to travel at the last minute to Abudhabi. Mr Deepak Kumar from GK II branch really helped and provide necessary forex in minimum time
Excellent service by Delhi team Meenakshi and Mumbai team Jahnavi. Thanks Thomas Cook. Kudos to your teams
Mr Deepak kumar(GK 2 branch) helped a lot to deliver forex at last minute call without any hassle, I really appreciate his professionalism and extended support.
Thanks
Amazing service and very helpful by Ms Meenakshi and the other person at the counter.
I would like to thank Mr Deepak Kumar from GK 2 branch for his extended and timely support provided to me.
He was extremely professional and at the same time, very cooperative as well ... It was truly an amazing and hassle free experience...
Thanks to his assistance once again...
Nidhi giri excellent service and quick process for forex collection . Thank you so much for your help
Good Forex service at Thomas Cook GK2 and by Ms. Nidhi.
It was very friendly and helpful at the Thomas cook gk2 centre. Especially Nidhi ma'am was very helpful. She helped me a lot regarding forex card.
I had a very nice experience with GK2 branch of Thomas Cook while getting fx released for my Australian trip. Their manager Ms Rachna Singh checked my ticket, Visa and other travel documents and issued fx only when she and her team were fully satisfied. The exchange parity given by them was also very competitive.
Had an excellent experience with Rachna and her team! They helped me get a forex card very quickly and efficiently. Will recommend working with them to everyone!