Thomas Cook - Holiday & Forex, Greater Kailash II, new delhi

I had an excellent experience with Thomas Cook Forex Services, and I would especially like to appreciate Mr. Deepak Kumar from the Greater Kailash branch for his outstanding support. Deepak was extremely professional, responsive, and detail-oriented throughout the entire process. He clearly explained the available forex options, ensured smooth documentation, and handled everything efficiently and transparently. His customer-centric approach and proactive communication made the overall experience completely hassle-free. It is reassuring to see such high service standards maintained at the branch level. I would strongly recommend Thomas Cook’s forex services and, in particular, Deepak Kumar for anyone looking for reliable and professional assistance.

I have been taking foreign exchange form Thomas cook gk2 branch since 3/4 years now due to my regular foreign travel. I have had a very smooth experience each time, particularly interacting with Mr Deepak. The request is always addressed at the earliest and on time. Has been one of my best foreign exchange purchase experiences.

I would like to sincerely thank Mr. Deepak Kumar from Thomas Cook for his excellent support and service. He was extremely professional, patient, and knowledgeable, and made the entire process smooth and hassle-free. His guidance and prompt responses were truly appreciated. I highly recommend Mr. Deepak Kumar and Thomas Cook for their reliable and customer-focused service.

Dear Mr. Deepak Kumar, GK branch Thank you for your continued support and assistance. I appreciate your cooperation. Kind regards, Renu

Excellent service for foreign exchange by Nihit.

Nihit and smith were very helpful and kind! Thanks for everything

Thank you so much Nihit for your kind assistance.

Had a wobderful expereince wth Mr. Abhushek Sharma

I visited this place for forex exchange and was genuinely impressed by the service. Nidhi was exceptionally helpful, she offered the best possible assistance, and made the entire process very smooth. I would highly recommend thomas cook for anyone looking for reliable forex services. 👍🏻

I had a very happy experience in Greater Kailash Branch. Staff members especially Sh. Deepak Kumar were very courteous, helpful and attended to my request promptly. All in all great experience.

Great conversion rate, quick service, Nidhi Giri was an absolute cutie, hope she gets a raise soon

I had a very good experience with Thomas Cook before my travel to Dubai. Excellent and efficient handled by Nidhi, everything good done smoothly and at great speed. Thank you

Excellent service provided by Nidhi explained everything nicely

Really seem less and delightful experience in getting forex at the gk2 branch. Thanks to Nidhi for helping through this in a fast and efficient way.

I would like to share my great experience today with Thomas Cook team. I lost my wallet early this month along with my Multi-Currency Card. I went to block my card using online portal and requested for a replacement card that I got in 4 days. I endeded up confirming that I have the new card and wanted to make sure it is useful. Hence, I dropped an email to Thomas Cook few times chasing the same, unfortunately they do not handle activation and that means I have to get in touch with the source branch. Now I tried customer care a few time who were insisting me to drop email which did not help. Finally, today the customer representative provided me the right guidance to and gave me the contact of the source branch. I reached out to her expressing my concerns. To my surprise, it was a deligful experience to get the guidance of registering my card, changing my pin and confirming that my services are restored. Thanks you so much for supporting me in getting the new card activited. You have rightfully earned a happy customer!!

It’s not the rate or the smoothness it’s the people at the GK2 branch that are outstanding in their service and support each time I travel. Rachna Verma, Nidhi Giri, Meenakshi Kazaniya, Smit. I especially appreciate the support I get when I need help while abroad. May the new Multicurrency world being more prosperity to the team. Final note: I arrived here for a refund and got offered prasad after their office Diwali puja. India is fascinating and the cultural sensitivity commendable

This is beautiful property

Good 👍

Great experience. Quite smooth.

I had a very good experience while getting forex. The experience was as good as it was recommend to be by a friend of mine. Meenakshi was very polite, professional and helpful. Thank you for the brilliant service.

Glad to interact with Thomas Cook team of GK2 of Delhi, India. They are cooperative and trained to understand rules and regulations and also in assisting customers. During my trip to Europe (Spain and France), I had little worry of my card hacking. Ms Rachna Verma quickly assisted me from Delhi and on return Ms Nidhi Giri facilitated in getting timely new card and transfer of balance without any interruptions. Wishing Thomas Cook and team- all the best!!

Very helpful service ,very smooth Great assistance Special thanks to nidhi