Thomas Cook - Forex and Money Exchange, Palarivattom, kochi

I recently completed a couple of forex and travel card transactions with Thomas Cook Palarivattom Branch, and the overall experience was truly exceptional. The currency exchange rates were very good , and the transaction process was quick, transparent, and hassle-free. What impressed me the most was their excellent customer service and strong post-transaction support. They guided me throughout my international travel preparations, ensuring everything—from currency conversion to travel card activation—was handled smoothly and efficiently. The travel card transaction went flawlessly, with instant loading and zero technical issues. Their mobile app i.e Borderless prepaid travel card was also outstanding—intuitive, fast, and easy to navigate, making it simple to track balances and manage funds while abroad. All the staff members were knowledgeable, courteous, and proactive, offering valuable advice on currency rates, card usage abroad, and travel safety. I would like to mention the name of Mr. Harsharaj for his patience in explaining to me the in and out of travel card operations. A special thanks to Mr. Sushant for his professional coordination and continuous support throughout the process. I’m extremely satisfied with Thomas Cook’s forex and travel card services and would gladly use them again. I highly recommend Thomas Cook to anyone looking for reliable, secure, and customer-friendly foreign exchange or travel card solutions. The Thomas Cook Palarivattom branch is a very convenient and easily accessible location.

The service was exceptional. We received the forex card within few hours on the same day. All our queries and issues were resolved on time by Mr Lijin. Highly recommend Thomas Cook team for their quick and efficient services.

Good experience

Good service and very much helpful Also they are willing to help at any time and clarify the doubt properly. I had a very good experience here.

Better Rate better X….

very good

Good and fast service

Great experience- Thanks to Shishira for her prompt sevice and excellent response to queries!

It was very easy , shishira and Sayuj was so friendly and helpful . Thank you

Outstanding customer service that responds promptly and demonstrates excellent knowledge, efficiently handling all inquiries and tasks.

Very nice

The process was quick and service was good

Fast and reliable service

Excellent service

Good service.

Best Service from Thomas Cook.Excellent rates and quick service.Highly Recommend